Shipping Policy

Shipping Policy

At Vensora, we aim to process and deliver your order as quickly and efficiently as possible.

Order Processing
Orders are typically processed and dispatched within 1–2 business days after your order is placed.

Shipping Times
Estimated delivery time is 7–12 business days internationally after dispatch. Delivery times may vary depending on your location, customs processing, local postal services, and other factors outside of our control.

Tracking Information
Once your order has been shipped, tracking information will be provided when available so you can follow your delivery.

Delays
While we do our best to meet the estimated delivery timeframe, occasional delays may occur due to customs, high order volumes, weather conditions, carrier delays, or other circumstances beyond our control.

Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. Vensora is not responsible for delays or undeliverable packages caused by incorrect or incomplete shipping information provided by the customer.

Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated.

Lost or Missing Packages
If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery date, please contact our customer support team and we will assist you in resolving the issue.

By placing an order with Vensora, you acknowledge and accept the shipping terms outlined above.